Policies at Ocean Bay Beach Resort Hotel in South Cebu

Resort and Room Policies

1. No Smoking: All of our rooms are non-smoking and we strictly enforce this policy. If you smoke inside a room, then a one night extra charge will be applied. It takes 24 hours to desensitize a room for the next guests, so that they have a fresh smoke free atmosphere and environment. Please go outside if you desire a smoke, there are plenty of places.

2. Check In Time is from 2PM. Check Out Time is 12 NOON.

3. If you think you are going to be checking in after 5PM, please let us know beforehand.

4. Damage and the Removal of Property: We reserve the right to charge guests the cost of rectifying
damage, caused by deliberate, negligent or a reckless act, also for the removal of property. Should these    matters come to our attention once a guest has left we reserve the right to charge the guests debit/credit card for repair or replacement of item/s or send an invoice to the registered
guests address for payment.

5. Rooms will be inspected upon check out by a member of staff.

6. Please help keep our resort free from garbage, by using the garbage/trash cans provided in the resort.

7. We allow extra guests to stay in your room for an additional fee. Maximum 2 Extra guests.
Prices below >
Children 0 to 3 years old - Free if sleeping in the same bed as guests.
Children 4 to 8 years old - PHP 250.00 per child, which includes an extra bed plus sheets.
Everyone Else - PHP 500.00 per person, which includes an extra bed plus sheets.

8. Quiet times on the resort starts at 10PM until 6AM. Between these times we ask you to keep the noise levels down and respect the other guests who will also be staying at the resort.

9. Common Areas that will be shared are the covered swimming pool, covered children's play area, BBQ
stoves and Seating Areas and the beach.

10. Amenities that are free to use by paying guests include, BBQ Stoves and Seating Area, Covered Swimming Pool, Covered Children's Play Area and the Beach. Additional Day Guest Cost is as follows >
PHP 50.00 for children 4 to 8 Years Old and PHP 100.00 for everyone else.

11. We reserve the right to remove any guest, during their stay if they become disruptive, abusive and/or
violent to either guests or Staff. There will be NO refund given to that person for your entire remaining stay.

12. Cancellation Policy. You are entitled to a full refund less fees if you cancel your reservation 5 days
before your arrival. If you cancel within 5 days of your arrival you will be charged for the first night.
If you do not show up without informing us then NO refund will be offered for the entirety of your stay,
unless you can prove that their was a medical emergency or family emergency making you unable to
inform us in a timely manner.

13. Early Departure: Guests who decide to Check Out prior to their scheduled departure date are subject
to an early departure fee of one night, plus tax.

14. By choosing to stay at Ocean Bay Beach Resort, you accept and agree to the above terms, conditions and
policies that are in place.

15. Finally: Please do relax and enjoy your time with us here at Ocean Bay. We are very approachable and if you need anything or any assistance during your stay please see a member of staff.

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